Switch to the US edition switch to the UK edition. NUJ members at Financial Times agree to possible strike if newspaper does not end its almost 13% pay gap.
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The Financial Express is an online Business and Financial Newspaper providing news from Stock Markets, Companies, Insurance. The Financial Times (FT) is a Japanese-owned, English-language international daily newspaper with a special emphasis on business and economic news.
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Close the Settings tab, reload this Yelp page, and try your search again. If you're still having trouble, check out. You can also search near a city, place, or address instead. Well, I love the FT and think their customer service is fantastic. FT.com does auto renew, but you get notice before hand, and you can request it not to. You can indeed do many functions from their website, such as temporarily stop delivery, but for some you have to call.
I always call them. I think their call center is in Florida, but sometimes I get a British person. They're the best. Always so polite. Emailing with the FT is great as well.
Always Dear this, Very best wishes that. All in all it's a great paper with what I consider top notch customer service. The head of their customer service department recently emailed me about a question I had.
She's clearly very smart and takes her job seriously. On home delivery: At least in my area the FT doesn't actually employ delivery drivers. There's a central hub that delivers various brands. Most delivery drivers are great. I have been a subscriber for over 20 years including through their very rocky digital start up period. They have the worst delivery service in the New York area (Mitchell's) which never fails to disappoint.
The range of excuses for missed or late deliveries range from weather, to 'there seems to be a delivery issue in your area' to 'there should not have been a problem'. The paper always arrives some time after 7am while both the WSJ and the NYT get in well before 6 am. Prince Chaos And Disorder Rar. If you call their toll free number to complain you are put in a never ending queue with a recorded message saying 'there is no one available to take your call at the moment. You are being held in a queue and we will answer your call as soon as possible' delivered with some annoying background music and even more annoying Brit (toff) accent.
Among the major newspapers, the New York Times, Wall Street Journal, and Financial Times, the Financial Times has the worst customer service for its print edition. Deliveries are constantly missed, and the clerks have a litany of the same excuses from which they read always prefaced by 'I apologize' such as, 'There were problems with the airplane delivery,' 'I see the weather is bad in your area,' 'We don't have delivery service in your area but contract with a local company.' The next trick is to feign additions to the length of subscriptions.
FT service in the electronic age has not yet reached the FT, 'Starting and stopping can take 3-4 days sir. I will them send a message.' 'I cannot guarantee,' as if that could possibly mean anything. Talking with a supervisor will do no good. After the customer repeats a long list of the same personal information, supervisor reads from the same list of excuses and add, 'Well that employee is new.' 'Sometimes they don't have enough extra copies for a redelivery. I am glad to just extend your subscription.
I cannot guarantee anything, sir but I apologize, sir.' The process seems keyed to increasing profit by delivering less product.
This must be the corporate strategy, because no premium media provider would otherwise so behave. The NYT and WSJ have both improved customer service markedly. The Financial Times hasn't reached the new century with this arcane 'stiff upper lip' approach seen with so many formerly great companies in Great Britain. In a time of media difficulty, I hope the FT's mode of customer service doesn't mean we will read they are no more. That would be too bad given its superior content. If you subscribe to FT.com, the online version of the newspaper, they make it difficult and in many cases impossible to cancel the subscription.